Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet

Social Science Research - Tập 38 - Trang 1-18 - 2009
Don A. Dillman1, Glenn Phelps2, Robert Tortora2, Karen Swift2, Julie Kohrell2, Jodi Berck2, Benjamin L. Messer1
1Washington State University, Social and Economic Sciences Research Center, Department of Sociology, 133 Wilson Hall, Pullman, WA 99164-4020, USA
2The Gallup Organization, 1001 Gallup Drive Omaha, NE 68102, USA

Tài liệu tham khảo

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