‘That’s when I put it on’: stakeholder perspectives in large-scale remote health monitoring for older adults

Personal Technologies - Tập 27 - Trang 2193-2210 - 2023
Magdalena Wróbel-Lachowska1, Julia Dominiak1, Mikołaj P. Woźniak2, Natalia Bartłomiejczyk1, Daniel Diethei3, Aleksandra Wysokińska1, Jasmin Niess4, Krzysztof Grudzień1, Paweł W. Woźniak5, Andrzej Romanowski1
1Institute of Applied Computer Science, Lodz University of Technology, Lodz, Poland
2Carl von Ossietzky University of Oldenburg, Oldenburg, Germany
3Storz, Schunter & Diethei GbR, Bremen, Germany
4University of Oslo, Oslo, Norway
5Chalmers University of Technology, Gothenburg, Sweden

Tóm tắt

Remote health monitoring (RHM) provides various benefits to older adults, but its use is still limited. Remote monitoring may help in avoiding emergencies and prolong users’ independence. To understand how to design systems which support older adults, we studied a large-scale remote health monitoring system. The system used fitness-grade smartwatches to monitor the vital signs of more than 2000 users constantly. To probe the lived experience of using RHM, we conducted an explorative interview study (N = 41) with operators, carers, and users of the RHM system. Our thematic analysis reveals that personalisation of care ecology is crucial for developing users’ confidence and trust in the system. We found that participation in RHM may catalyse positive changes in older adults’ lifestyles. Based on our findings, we formulate five recommendations for designing future health monitoring systems. Our work contributes to insights into the lived experience and stakeholder ecology of health monitoring systems.

Tài liệu tham khảo

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