“It's second best”: A mixed-methods evaluation of the experiences and attitudes of people with musculoskeletal pain towards physiotherapist delivered telehealth during the COVID-19 pandemic

Andrew, 2006, Mixed methods research is an effective method of enquiry for community health research, Contemp. Nurse, 23, 145, 10.5172/conu.2006.23.2.145 Bannuru, 2019, OARSI guidelines for the non-surgical management of knee, hip, and polyarticular osteoarthritis, Osteoarthritis Cartilage, 27, 1578, 10.1016/j.joca.2019.06.011 Barton, 2021, Knowledge, confidence and learning needs of physiotherapists treating persistent knee pain in Australia and Canada: a mixed-methods study, Physiother. Theory Pract., 1, 10.1080/09593985.2021.1906805 Bennell, 2021, Physiotherapists and patients report positive experiences overall with telehealth during the COVID-19 pandemic: a mixed-methods study, J. Physiother., 67, 201, 10.1016/j.jphys.2021.06.009 Booth, 2017, Exercise for chronic musculoskeletal pain: a biopsychosocial approach, Muscoskel. Care, 15, 413, 10.1002/msc.1191 Charmaz, 2006 Cottrell, 2017, Real-time telerehabilitation for the treatment of musculoskeletal conditions is effective and comparable to standard practice: a systematic review and meta-analysis, Clin. Rehabil., 31, 625, 10.1177/0269215516645148 Cottrell, 2020, Telehealth for musculoskeletal physiotherapy, Musculoskelet Sci Pract, 48 Davies, 2021, An international core capability framework for physiotherapists to deliver quality care via videoconferencing: a Delphi study, J. Physiother., 10.1016/j.jphys.2021.09.001 Dorsey, 2016, State of telehealth, N. Engl. J. Med., 375, 1400 Eysenbach, 2004, Improving the quality of web surveys: the checklist for reporting results of internet E-surveys (CHERRIES), J. Med. Internet Res., 6, e34, 10.2196/jmir.6.3.e34 Fernandes, 2021, At my own pace, space, and place: a systematic review of qualitative studies of enablers and barriers to telehealth interventions for people with chronic pain, Pain Glaser, 2017 Huijg, 2014, Measuring determinants of implementation behavior: psychometric properties of a questionnaire based on the theoretical domains framework, Implement. Sci., 9, 33, 10.1186/1748-5908-9-33 Imlach, 2020, Telehealth consultations in general practice during a pandemic lockdown: survey and interviews on patient experiences and preferences, BMC Fam. Pract., 21, 269, 10.1186/s12875-020-01336-1 Isautier, 2020, People's experiences and satisfaction with telehealth during the COVID-19 pandemic in Australia: cross-sectional survey study, J. Med. Internet Res., 22, 10.2196/24531 Kamper, 2009, Global rating of change scales: a review of strengths and weaknesses and considerations for design, J. Man. Manip. Ther., 17, 163, 10.1179/jmt.2009.17.3.163 Kinney, 2020, The impact of therapeutic alliance in physical therapy for chronic musculoskeletal pain: a systematic review of the literature, Physiother. Theory Pract., 36, 886, 10.1080/09593985.2018.1516015 Lin, 2020, What does best practice care for musculoskeletal pain look like? Eleven consistent recommendations from high-quality clinical practice guidelines: systematic review, Br. J. Sports Med., 54, 79, 10.1136/bjsports-2018-099878 Malliaras, 2021, 'It's not hands-on therapy, so it's very limited': telehealth use and views among allied health clinicians during the coronavirus pandemic, Musculoskelet Sci Pract, 52 Michie, 2011, The behaviour change wheel: a new method for characterising and designing behaviour change interventions, Implement. Sci., 6, 42, 10.1186/1748-5908-6-42 O'Cathain, 2008, The quality of mixed methods studies in health services research, J. Health Serv. Res. Pol., 13, 92, 10.1258/jhsrp.2007.007074 Oliveira, 2018, Clinical practice guidelines for the management of non-specific low back pain in primary care: an updated overview, Eur. Spine J., 27, 2791, 10.1007/s00586-018-5673-2 Rethorn, 2021, Connecting at the webside: rapid telehealth implementation for musculoskeletal clinicians, J. Orthop. Sports Phys. Ther., 51, 8, 10.2519/jospt.2021.9902 Swain, 2020, Comorbidities in osteoarthritis: a systematic review and meta-analysis of observational studies, Arthritis Care Res., 72, 991, 10.1002/acr.24008 Tanne, 2020, Covid-19: how doctors and healthcare systems are tackling coronavirus worldwide, BMJ, 368, m1090, 10.1136/bmj.m1090 Tong, 2007, Consolidated criteria for reporting qualitative research (COREQ): a 32-item checklist for interviews and focus groups, Int. J. Qual. Health Care, 19, 349, 10.1093/intqhc/mzm042 Tousignant-Laflamme, 2017, Rehabilitation management of low back pain - it's time to pull it all together, J. Pain Res., 10, 2373, 10.2147/JPR.S146485 Turolla, 2020, Musculoskeletal physical therapy during the COVID-19 pandemic: is telerehabilitation the answer?, Phys. Ther., 100, 1260, 10.1093/ptj/pzaa093 Willy, 2019, Patellofemoral pain, J. Orthop. Sports Phys. Ther., 49, CPG1, 10.2519/jospt.2019.0302